Making a merchant withdrawal means you a transferring money from your wallet on the merchant website to your bank account using Cashramp, facilitated by one of our agents.

Don’t know what a Merchant is? Click here.

Click ‘Cashramp’ as your preferred means of payment on the agent website or app and follow these steps:

Step 1: Select the amount you wish to withdraw

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Step 2: Select the bank account or mobile money account you wish to receive your funds in

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Step 3: Cross-check the local currency equivalent of the amount in dollars and select “initiate transaction”

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Step 4: Wait patiently as our agent makes the payment

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Step 5: Your payment has been confirmed.

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Step 6: Your payment is complete!

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