<aside> 💛 Our Support Team would process a refund for you for you to retry the deposit, if re-initiating this payment and completing it from our end is not possible

</aside>

Kindly send an email to [email protected] and share the following to help us resolve this issue:

  1. Your Cashramp email
  2. Your Wallet address.
  3. A screenshot of the withdrawal from the app showing the amount withdrawn
  4. The date and time of the withdrawal as shown on the app.
  5. Your full name on your payment method